Toggle navigation Exit and clear survey Language: English 简体中文 日本語 English default Caution: JavaScript execution is disabled in your browser or for this website. You may not be able to answer all questions in this survey. Please, verify your browser parameters. Alpha and Omega Semiconductor Customer Satisfaction Survey There are 13 questions in this survey. Delivery, Service & Support Contact Information (This question is mandatory) Your Region Choose one of the following answers Please choose... North, Central & South America China EMEA India, ASEAN, Australia & New Zealand Japan South Korea Taiwan (This question is mandatory) Your Company Name Your Title Your Name Your Email (This question is mandatory) Please identify which AOS product you are most familiar with. Check all that apply MOSFET IGBT TVS WBG PIC IPM Automotive customer? Yes No No answer (This question is mandatory) Very Poor Poor Acceptable Good Very Good Field returns, recalls, and warranty (where applicable) Very Poor Poor Acceptable Good Very Good Achievement of PO (%) Very Poor Poor Acceptable Good Very Good Premium freight (Case qty) Very Poor Poor Acceptable Good Very Good Notice cause line stop due to delivery problem Very Poor Poor Acceptable Good Very Good (This question is mandatory) Please rate each item Very Poor Poor Acceptable Good Very Good On-time Delivery Very Poor Poor Acceptable Good Very Good Communication of Delivery Changes Very Poor Poor Acceptable Good Very Good Response to Emergency Request Very Poor Poor Acceptable Good Very Good Shipping Accuracy (Including documents) Very Poor Poor Acceptable Good Very Good Lead Time Notification Very Poor Poor Acceptable Good Very Good Overall Responsiveness Very Poor Poor Acceptable Good Very Good (This question is mandatory) Very Poor Poor Acceptable Good Very Good The effectiveness of communication method (data sheets, newsletter, selector guides, new product briefs, direct mail, distributors, etc) Very Poor Poor Acceptable Good Very Good The responsiveness and product knowledge of AOS representatives and how well they work with you to understand your business needs Very Poor Poor Acceptable Good Very Good The responsiveness and product knowledge of field application engineers and how well they work with you to understand your business needs Very Poor Poor Acceptable Good Very Good Product value satisfaction Very Poor Poor Acceptable Good Very Good Quotation is accurate ,containing all of the information necessary to handle the tasks you have described? Very Poor Poor Acceptable Good Very Good Overall satisfaction by Local Office Very Poor Poor Acceptable Good Very Good (This question is mandatory) Please rank the delivery of AOS as compared with your other suppliers of similar components: Choose one of the following answers If you choose 'Other:' please also specify your choice in the accompanying text field. Only numbers may be entered in 'Other:' accompanying text field. 1 2 3 4 5 Other: (Optional) How often do you interact with AOS sales/field personnel and how often would you like AOS sales/field personnel to contact you? (Optional) What is the most important thing AOS could do to improve our sales/field interaction with you? Any other comments? Feedback Collection (This question is mandatory) For Delivery, Service&Support, please describe specific cases in the area(s) where you have rated 'poor' and give suggestions for our further improvement. Your rate: Submit Please confirm you want to clear your response? Exit and clear survey ×
